When it comes to marketing, why not use one of the most popular social media platforms in existence? Facebook marketing has taken off in recent years and for good reason, it is among the best ways to get your business exposed to the masses. Read on and learn everything you need to about Facebook marketing.
The best way to engage your followers is to reply to what they write on your wall or about your company. This should include monitoring the wall comments as well as @ messages concerning your company. Pay special attention to posts that express a complaint or a request for customer service.
Use Facebook as a customer service tool. Invite customers to send you questions, comments or complaints by commenting on your Facebook page. This is a great way to display your excellent customer service policies. Answer questions in details and offer refunds or new products right away to the customers who complain.
Give someone something valuable if they “like” your page. Likes are very important to improve the visibility of your company. Make it worthwhile to like your page. You could give it out to everyone or just have one winner. If you offer something they desire, they will not think twice before clicking that button quickly.
Offer something in exchange for signing up on your Facebook page. Having visitors register on your page lets you engage them in ongoing dialogue about your business. Offering them something, such as an entry in a sweepstakes, makes them more likely to register on your page and provide your business with valuable leads.
Try using Facebook ads. Paid ads via Facebook can help your business because they let you target your audience in various ways. You are able to specify the gender, age group, location, and more of your audience. You can be as narrow or broad as you like when specifying their needs. Set campaign budgets and bid prices to test as many headlines, images, and ad copy as you like. If your campaign doesn’t work, you can stop it right away so that you don’t overspend on it.
Do not create postings that are far too long. While you may have a ton of information to share, nobody will want to wade through 1,000 words to get to the point. Try to keep all of your postings as short as possible, but make sure they are well-written. You want people to be able to grasp the main idea.
Share other content from other platforms on your Facebook page. Does your business have a website? A blog? A YouTube channel? Any time you upload new content related to your business, make sure it shows up on your Facebook Page as well. People are much more likely to be visiting Facebook the day you upload a new video than they are to be visiting your business’s YouTube channel.
It is possible to send out messages to all of your subscribers at once. While you certainly do not want to overuse this feature, as it will annoy people, it could come in very handy if you have a big announcement or you are running a contest. Save it for only your most important announcements, however.
Take advantage of the Facebook Places feature. This will allow people to let others know when they are at your place of business. If you don’t link your places page with your main page, people will be sent to a generic page. You want them to end up on the page that has the correct branding, so link the pages as soon as possible.
Only post content on your Facebook page that is relevant to the interests of your target audience. Don’t let yourself get caught up in the social aspect and start posting everything you find interesting. Keeping your posts relevant will better engage your audience than having lots of pointless posts.
Do not try to use your personal Facebook page to attract fans. This is not a good idea because personal users have friend limits that business users don’t. You don’t want someone to try to join your page only to be told that you have reached your limit. They probably won’t come back to try another time.
You must consistently feed relationships that you have on Facebook with others. Social media interaction is just as important as face-to-face interaction. A good way to strengthen relationships is by always offering fresh and helpful content. Reward long-time followers with promotions, as well.
Engage in conversation on your page. Get your fans talking. Ask a question or seek feedback. Once your followers start having a conversation, join them. By communicating, people will begin to feel a personal connection to you. When this occurs, they are more likely to become customers.
Do not use your official Facebook page to stay in touch with your friends or relatives. Make sure everything you share on your official page is related to your products and will interest your audience. Create a personal profile so you can stay in touch with your friends and family.
Do not place any images on the cover of your page that are not good quality and/or are not relevant to your business. You may see a nice picture that you think people will love, but it won’t make any sense to post it if it has nothing to do with what you are selling.
Use videos whenever possible, especially if you have a new product to showcase. While a picture is great (and it is certainly better than nothing), a video is much more exciting and can give your followers more information than a picture and text alone can. Adding a video to your post is quite easy with Facebook’s current format as well, so there really is no reason not to give it a try.
As you now know, Facebook marketing can be extremely advantages in helping your business grow. It won’t be easy, and there is a lot of work involved, but if you use the information given earlier, there is no reason why it can’t work for you. Implement the tips mentioned and take your business to a whole new level.