Thanks to Facebook, anyone can get the word out about their company, big or small. Sadly, that means your competition is likely already there, marketing to the world. That said, they might not be doing it the best way possible, and this article will teach you how to do it better than they are.
Try your best to remain professional at all times. Even if you are placed in a position where you feel like being less than a pro, think twice. Everything you do will affect the way your business is perceived, so be careful about the way you present yourself to others.
Add Facebook sharing buttons on your website. Most blog platforms will automatically integrate these elements but you can easily find the code needed to add these buttons by visiting your Facebook settings. These buttons are a great way to encourage your readers to share your content while reminding them about your Facebook campaign.
If you have a follower complaining on your Facebook page, try your best to resolve the issue publicly. This will let others know that you are a reputable business and will handle all of your obligations. If you cannot resolve a dispute with a customer publicly, try handling it in private.
Use a cover photo on your Facebook page that really shows off your brand. For example, show a picture of one of your bestselling products. You want to keep your products fresh in the mind of the public, and choosing the right cover photo can make this a lot easier for you.
Ask your fans to get involved in the conversation on your Facebook page. The more engagement and interactivity you have, the more likely you’ll gain more fans in the process. Let your current fans do some of the heavy lifting for you! Their conversation will generate interest from other people.
Don’t be afraid to promote yourself. You often here that it’s bad to hard sell your products on social media, and that is true. But that doesn’t mean that you shouldn’t celebrate milestones and other big moments. People love feeling like a brand is personal, and milestones add to that feel. It’s a human touch that really makes a difference.
Organize a contest on Facebook. You should encourage your subscribers to tag you in one of their updates, for instance to share a picture of the product they bought or a review of a product. Give a free product to the entry that receives the most votes so contestants encourage their friends to vote on their entry.
Do not send too many mass messages to your fans. This is a very impersonal way to reach people, and many of them may delete the content before reading it. If you have something to share, create a status update about it. People are much more likely to read them.
Make your Facebook page consistent with your other media. As with any kind of marketing, individual efforts rarely pay off. Try to integrate your marketing as much as you can. Try to make the look and feel, messaging, etc. consistent across all platforms that you use. For instance, your email newsletters, Twitter feed, website, and Facebook page should all be similar to each other. This can boost the success of your campaign.
Make sure you can constantly generate some educational or entertaining content for your Facebook page. If you have a hard time with finding new updates for your page, consider launching a blog or creating a series of videos so you have quality content to share regularly on your Facebook page.
Approaching your Facebook campaign as a way to make your brand more popular is not a good strategy. You will get better results if you approach Facebook as a way to provide your customers with quality content. Think of Facebook as a way to stay in touch with your customers rather than reaching out to more potential customers.
Get on other pages on Facebook as well. The point is to make it known that you exist. For example, like other people’s statuses, pictures, and, from time to time, comment on them as well. Make it clear that you have more than a self interested use for Facebook, or at least create the illusion that you do.
Sharing posts about discounts or promotional events is a good way to provide valuable content for your audience but keep in mind that your subscribers will lose interest in your campaign if you only share this kind of content. Limit yourself to one promotional post a week and look for educational content you can share the rest of the time.
One of the worst things about the written word is being unable to always accurately judge the tone of a comment. Posting automated messages can cause fans to lose interest.
Do not subscribe to paying services that claim they can help you get more subscribers. You have no way of knowing how new subscribers will be targeted. It is best to promote your Facebook page yourself to make sure all the subscribers are likely to purchase your products or share your updates with their friends.
When you post an update, include a photo. The number one goal of a marketing campaign is to engage your customers, and images are a great way to do that. Use your employees, your products or anything else that will grab your readers attention.
Look at Facebook as more than just something to attract fans, but rather as something to capture the hearts of existing ones. Any new fans acquired from contests may be transient and relatively uninterested. They simply want to win. Use it to reward loyal customers.
When it comes to marketing, the best campaign is always one which is better than those the competition comes up with. That’s all it takes to be the top dog in your field. The advice here has really given you the ability to better anything other companies have come up with, so put it to use!